Privacy Policy

Tide & Type Co. LLC (“Tide & Type,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit tideandtype.com (the “Site”) or engage our services, how we use and share it, and the choices and rights you have.

By using the Site or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

1. Who We Are

Tide & Type Co. is a full-service creative and digital marketing agency based in Ormond Beach, Florida.

Company: Tide & Type Co. LLC
Address: 174 Suntree Ct, Ormond Beach, FL 32174
Phone: (386) 270-3111
Email: hello@tideandtype.com

For any privacy-related questions, use the contact details in Section 15.

2. Information We Collect

Information you provide to us

We collect information you voluntarily give us, including when you complete a contact form, request a proposal, book a discovery meeting, subscribe to updates, or otherwise communicate with us. This may include your:

Name
Email address
Phone number
Company or business name
The service you’re interested in and any details or messages you send us

Information collected automatically

When you visit the Site, we and our service providers automatically collect certain technical information, which may include your IP address, browser type and settings, device type, operating system, referring pages, the pages you view, and the dates and times of your visits. We collect this through cookies and similar technologies (see Section 3).

Information from third parties

We may receive information about you from third-party platforms you interact with, such as social media networks (if you contact us or engage with our content there) and analytics or advertising providers.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, and improve performance. These technologies are managed in part through Google Tag Manager, which may load tools such as Google Analytics to measure Site traffic and usage.

You can control or disable cookies through your browser settings. Note that disabling some cookies may affect how the Site functions. Where required by law, we will request your consent before placing non-essential cookies.

[Confirm which specific tools you run — e.g., Google Analytics 4, Meta Pixel, Google Ads conversion tracking — and list them here. If you use a cookie-consent banner, reference it in this section.]

4. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide the services you request
Schedule and conduct consultations, discovery meetings, and proposals
Provide, maintain, and improve our services and the Site
Send administrative messages, and — where you’ve opted in — marketing or promotional communications
Analyze Site usage and measure the effectiveness of our content and campaigns
Protect the security and integrity of the Site and prevent fraud or abuse
Comply with legal obligations and enforce our terms

5. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

Service providers. We share information with trusted vendors who perform services on our behalf, such as our website hosting provider, our customer-relationship and forms platform (HighLevel / LeadConnector), analytics providers (Google), email delivery services, and review-management tools. These providers may only use your information to perform services for us.
Legal and safety. We may disclose information when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Tide & Type Co., our clients, or others.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
With your consent. We may share information for any other purpose disclosed to you at the time we collect it or with your permission.

[List your actual vendors here so the policy matches reality — e.g., your hosting company, email marketing platform, and any advertising partners.]

6. Third-Party Services and Links

The Site may contain embedded content and links to third-party websites and services, including Google Maps, social media platforms (Facebook, Instagram, X, LinkedIn), and review widgets. These third parties operate under their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any third-party service you use.

7. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of it, and to opt out of certain uses. To exercise any of these rights, contact us using the details in Section 15. We will not discriminate against you for exercising your rights.

California residents (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, use, and disclose; to request deletion of your personal information; to correct inaccurate information; and to opt out of the “sale” or “sharing” of personal information (as those terms are defined under California law). We do not sell your personal information. To submit a request, contact us at hello@tideandtype.com. We will verify your request before responding and will not discriminate against you for exercising these rights.

EU, UK, and EEA residents (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the right to access, rectify, erase, restrict, or object to our processing of your personal information, and the right to data portability. Our legal bases for processing include your consent, the performance of a contract, our legitimate business interests, and compliance with legal obligations. You also have the right to lodge a complaint with your local data protection authority.

[If you do not knowingly market to or serve EU/UK visitors, you and your attorney may choose to trim this subsection. Keep it if your Site is accessible to and used by people in those regions.]

10. Marketing Communications

If you receive marketing emails or messages from us, you can opt out at any time by using the unsubscribe link in the message or by contacting us directly. We may still send you non-promotional messages related to services you’ve requested.

11. Children’s Privacy

The Site is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

12. Do Not Track

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for responding to DNT signals, the Site does not currently respond to them.

13. International Visitors

We are based in the United States, and your information will be processed and stored in the United States. If you access the Site from outside the U.S., you understand that your information may be transferred to and processed in a country whose data protection laws may differ from those in your location.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may be communicated through the Site or by other means. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Tide & Type Co. LLC 174 Suntree Ct, Ormond Beach, FL 32174 Phone: (386) 270-3111 Email: hello@tideandtype.com

This document is provided as a starting template and does not constitute legal advice. Privacy laws vary by jurisdiction and change over time. Please have this policy reviewed by a qualified attorney and confirm that every section accurately reflects the data you actually collect and the third-party tools you actually use before publishing.

Privacy Statement